Inclusions: The price of your stay includes all standard amenities and services offered by the resort, excluding campfires and any additional items or services ordered separately.
Prohibited Items: For the comfort and safety of all guests, alcohol, non-vegetarian food, and hookah are strictly prohibited on the property in accordance with local regulations. We appreciate your cooperation in adhering to these guidelines.
Guest Identification: Guests are required to submit their identification details online after booking. This helps us ensure the security and smooth check-in process for all guests.
Visitor Policy: To maintain the privacy and security of our guests, outside visitors are not permitted on the property without prior approval from resort management.
Damage Charges: While we do not require a damage deposit, guests will be responsible for any damages caused to the resort property during their stay. Appropriate charges will apply for repair or replacement.
Smoking Policy: Smoking is strictly prohibited inside rooms and around the pool area due to the presence of wooden elements in our interiors. We appreciate your cooperation in maintaining a smoke-free environment.
Meal Timings: Guests are kindly requested to adhere to the dinner and breakfast timings, which are from 8:00 PM to 9:00 PM and 9:00 AM to 10:00 AM, respectively. Promptness is appreciated to ensure a smooth dining experience for all guests.
Staff Assistance: Our dedicated staff members are available to assist you with any urgent requirements or inquiries during your stay. Please do not hesitate to reach out to them for assistance.
Electricity Backup: As the property is located outside the city, occasional electricity disruptions may occur. However, we have generator facilities in place to ensure continuous power supply as needed.
Mineral Water: Complimentary water dispensers with mineral water are provided at the resort. Additional mineral water bottles beyond the provided quantity will be charged as per the MRP.
Room Service Hours: Room service is available until 8:00 PM. For emergencies during the night, caretakers will be present to assist guests.
Child Policy: Children aged 0-4 years will enjoy complimentary stays, while children aged 5-10 will incur charges.
